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If you fail to respond, the agent will call 911 to dispatch an emergency responder to your home.

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4 Strategic Moves and Developments7.

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Originally when I got the device I was only capturing anyone walking near it in a slow fashion and taking their time, however if someone was being fast such as the UPS man, it would often be triggered right at the time the person was leaving and I would just see someone exiting the frame.

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The originalCustomer Care Manager promised me it would be done the next day.

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In the Nest app's Familiar Faces gallery, you can tap Select, choose all the instances of the same person, and tap Merge to combine them. After that, it worked pretty smoothly, but it did misidentify my husband one night as my son's best friend, a 6 year old African American boy who wears glasses. My husband is much taller, a lot older and Caucasian, and does not wear glasses. I also wish the Nest Hello used facial recognition a little better. There's no way to exclude certain individuals from triggering a notification when they're recognized, for example, and I don't need the app to tell me that it's me who just arrived home. MORE: Amazon Cloud Cam vs. Nest vs. Ring vs. Netgear: Who Has the Best Camera Storage Plan?Also, to use Familiar Faces, you have to subscribe to Nest Aware, which starts at $5 per month. That subscription enables additional features, which we'll go into later. Other FeaturesThe Nest Hello can detect people, motion and sound.

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Many home sensors also feature indoor sirens that provide visual and audio warnings when a triggering event occurs.

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